1. Booking/Deposit.

A $150 deposit will be required at the time of booking with the remaining balance to be paid no later than two (3) days prior to the party date.  For bookings made less than 3 days prior to the party date, full payment is required at the time of booking. 

2. Cancellation or Reschedule.

• All deposits are non-refundable 
• Teepees and More by Garden Igloo Va LLC will make every effort to reschedule your booking to a mutually convenient date, however, if a new date cannot be arranged, the deposit will be forfeit or offered as a credit note for a future event.  

3. Payment.

Bookings are confirmed once the $150 deposit has been received. Outstanding balances are due two days (2 days) prior to the party date. Payments not received within this timeframe will result in the cancellation of the party.  

4. Forms of Payment.

We accept all major credit / debit cards, including Mastercard, Visa, Discover and American Express, Zelle – 5712364331 or Cash App $GardenIglooVaLLC.  

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5. Delivery, Set Up and Pick Up.

The Customer will be available, or have a representative, to accept delivery of the Equipment and be present at pick up. The Customer is responsible for the following: 

• Ensure that the party area has sufficient space to set up the Equipment.  
• Provide a driveway or area for unloading the Equipment from delivery vehicle.  
• Clear the party area of all furniture and ensure that the floors are clean, in advance of the Equipment arrival.  

• Indicate the location of assembly or dismantling of Equipment. The Company will take every care but, shall not be liable for any damages to the site. 
• Inspect the Equipment and notify the Company immediately if there are any issues with any items, including missing or damaged items, so that the Company may correct the issues. 
• Supervise any children using the Equipment during the party event. 
• Ensuring the party room is pet and smoke-free during the party event. 
• If at any time during the party event the Client considers the equipment to be faulty, it is the Client responsibility to contact the Company by telephone to report the problem. The Company reserves the right to repair or replace the faulty Equipment as soon as is reasonably possible during the party event. 

​The Company will not be liable for any injuries, loss, damage or expenditure incurred by the Customer due to faulty equipment for any reason whatsoever.